Design-led service innovation: training for public authorities, design centres and third sector bodies.
The Greenhouse has been created by Design Wales and PDR to help organisations quickly build their knowledge and expertise in design-led service innovation. By taking part in this intensive, three-day course you will learn how to run design-led innovation projects within your organisation.
As well as learning from experienced practitioners in an internationally renowned design centre, you will also be given copies of the Greenhouse process, tools and methods. These will be licensed for you to use within your own organisation after the Greenhouse workshop.
Download the Greenhouse flyer here: The Greenhouse School 2012-2013 (PDF)
Greenhouse School Dates
November 20th-22nd 2012
February 5th-th 2013
May 14th-16th 2013
The Greenhouse is not a conference. You will be expected to work hard, engage with your team mates and apply what you learn. In return we will provide you with the tools, skills and knowledge to apply design-led innovation within your own organisation.
To ensure the Greenhouse delivers a practical learning experience the workshop activities are structured around a current design challenge facing a national charity or public body. An enthusiastic and hands-on attitude is a must.
The Greenhouse programme includes a combination of teaching from experts in service and user-centred design, and workshops; where the tools will be used and live research tasks will be conducted with service users, staff and the general public.

Evening drinks reception with The Greenhouse team and delegates. Pecha Kucha presentations from all delegates and facilitators.

Introduction to The Greenhouse tools and workbook / Presentations from user-centred design practitioners / Briefing from the client / Workshop activity and start of live project.

Defining the challenge and creating a research plan / Service staff and user research in the field / Sharing and collating insights / Guest speakers / One-to-one sessions focusing on your challenge.

Ideation process / Rapid prototyping of service concepts / PDR Design filter / Presentation to client.
The Greenhouse is designed for programme managers and policy makers working in the fields of design, innovation, service delivery, economic development and business support.
To register at any of the upcoming Greenhouse events please email: greenhouse@designwales.org to request a booking form.
Please note: The registration fee includes accommodation for three nights and food throughout event, staying in a 3* city centre hotel.
Registration Costs:
Individual places on the Greenhouse cost £1,495**
Group tickets for three places are available at a discounted rate of £3,995
**If booked before 28th September 2012 a 10% reduction will be applied to your booking
Due to the nature of the Greenhouse places are limited to a maximum of 12 per-session, so please book early.
Find out more about The Greenhouse
Download the Greenhouse flyer here: The Greenhouse School 2012-2013 (PDF)
If you think you’re organisation could benefit from our unique approach, please get in touch by emailing: info@theservicedesignprogramme.org
To get a feel for what the methodology entails we’ve created this short film about a similar workshop we ran for Design Silesia in January 2012.



